# `programme_not_set_up`

**Status 409.** This store has no programme set up yet.

## What it means

The store has no loyalty programme yet: no currency and no earning rate, so there is nothing to change. Nothing was changed.

## What to do

Set the programme up once in the Matrix Rewards app, where the set-up guide takes a minute. After that, send the change again.

## Safe to send again?

Not as it is. Change what the answer points to, then send the request.

Every code, and the shape of an error answer: [Errors](https://matrixrewards.co.uk/docs/errors.md).

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Page: https://matrixrewards.co.uk/docs/errors/programme_not_set_up
Contract: 2026-10 sha256:35af153960028890fea5738799f5a71e535e1eea4dd3f6b8d5f50b37f02363da