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Status 500. Something went wrong at our end.

What it means

Something went wrong on our side. A points change or a cancel that fails this way does not use up its Idempotency-Key.

What to do

Send the request again; for a points change or a cancel, with the same Idempotency-Key, so it is never made twice. If it keeps happening, email support with the request_id.

Safe to send again?

Yes. Send exactly the same request again; for a points change or a cancel, with the same Idempotency-Key.

Every code, and the shape of an error answer: Errors.