not_found

Status 404. No such resource.

What it means

Nothing with that key or id exists on this account. A member, store or webhook endpoint of another account gets exactly the same answer, on purpose, and so does an address this version does not have.

What to do

Check the key or id. To find a member by their email address, call GET /members with q. A points change or a cancel answered with status 404 keeps that answer for its Idempotency-Key for 24 hours, so send the corrected request with a new key.

Safe to send again?

Not as it is. Change what the answer points to, then send the request.

Where you can meet it

• GET /stores/{store_key}: One store
• GET /stores/{store_key}/programme: A store's programme: what is stored, the settings in force, what shoppers are actually paid, and the expiry rule
• POST /stores/{store_key}/programme: Change the earn rate, the bonuses, what a point is worth, referrals, spending any amount, the time zone, the ways to earn, or when points expire
• GET /stores/{store_key}/programme/rewards: The rewards a shopper can spend points on at this store
• POST /stores/{store_key}/programme/rewards: Add a reward shoppers can spend points on
• POST /stores/{store_key}/programme/rewards/{reward_id}: Change a reward's cost, value, minimum order or label
• POST /stores/{store_key}/programme/rewards/{reward_id}/remove: Remove a reward
• GET /stores/{store_key}/programme/offers: A store's offers
• POST /stores/{store_key}/programme/offers: Add an offer: a campaign, a product offer or a channel offer
• POST /stores/{store_key}/programme/offers/{offer_id}: Change an offer
• POST /stores/{store_key}/programme/offers/{offer_id}/remove: Remove an offer
• GET /stores/{store_key}/programme/rules: The earn rules in force at this store
• GET /stores/{store_key}/design: A store's design: the colours, words and look of the rewards panel, the product-page line and the account page
• POST /stores/{store_key}/design: Change the design: colours, words, the panel and product-line look, the account page layout, the terms link
• GET /members/{member_key}: One shopper's record
• GET /members/{member_key}/codes: The reward codes this shopper holds
• POST /members/{member_key}/adjustments: Add points to a member's balance, or take them away
• POST /members/{member_key}/codes/void: Cancel a reward code and give the member back its points
• POST /keys/self/revoke: Stop the key making this request, immediately
• DELETE /webhooks/{endpoint_id}: Stop sending to an endpoint
• POST /webhooks/{endpoint_id}/test: Send one signed test event now
• GET /stores/{store_key}/brand: A store's name and branding as the Matrix Rewards website shows them, and what Shopify has
• GET /stores/{store_key}/images: The pictures uploaded to a store, newest first
• POST /stores/{store_key}/images: Upload a picture for the store's branding (a logo, a square logo, a cover)

Every code, and the shape of an error answer: Errors.