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payload_too_large

Status 413. The request body is larger than this endpoint accepts.

What it means

The request body is over 4,096 bytes, or 32,768 for a programme, reward or offer change. max_bytes says which. Nothing was changed.

What to do

Send only the fields the call takes: a points change takes delta_points and reason, a cancel takes ref, and a webhook endpoint takes url, event_types and description.

Safe to send again?

Not as it is. Change what the answer points to, then send the request.

What else the answer carries

  • max_bytes: The largest body accepted, in bytes.

Where you can meet it

Every code, and the shape of an error answer: Errors.

Last updated: 10 October 2026