upstream_failed

Status 502. Shopify did not confirm the code was switched off, so nothing was changed.

What it means

Shopify did not confirm the code was switched off. No points were given back, and the code still works. upstream_reason says what went wrong.

What to do

Send the same request again, with the same Idempotency-Key.

Safe to send again?

Yes. Send exactly the same request again; for a points change or a cancel, with the same Idempotency-Key.

What else the answer carries

• upstream_reason: Why Shopify's answer did not confirm the code was switched off.

Where you can meet it

• POST /members/{member_key}/codes/void: Cancel a reward code and give the member back its points

Every code, and the shape of an error answer: Errors.